Albany Tech provides computer access and hands-on help at our campus in Albany and our Learning Center in Randolph County. Tech support is available in Building A Room 101 on the Albany Campus.

 

FAQ - Frequently Asked Questions
(items underlined are links to tutorials or sites)

Check back often! We will be updating this page regularly and
adding useful information and tutorials.

How do I confirm Attendance?
I cannot access (login)  the Blackboard Website
I cannot access my Blackboard course
I cannot access (login) to my student email account
How do I access my instructors email address, office location or phone number?
How do I know who my instructor is for my online class? (go to your detailed schedule)    
How do I view my final grades once the quarter is over? (go to view final grades)
 
 

 

How do I Confirm Attendance?

 

  1. go to http://elearn.albanytech.edu and click on confirm attendance button on the left hand side

  2. Read through the first few pages of information and click confirm at the bottom of the page
  3. Fill in your information on the third page, you will need your schedule which includes you student id number and the course listing.
  4. This needs to be done for each online class you are enrolled in. Also let them know they need to only confirm ONE time per class.
     

I cannot access (login)  the Blackboard Website

 

  1. go to http://gvtc6.blackboard.com  or go to http://elearn.albanytech.edu  and click on blackboard login

  2. Username is albtc_ (underscore, which is the key next to the zero, hold down the shift button and click that key) first initial, last name, last four of your social security number.

  3. Password is the first five numbers of your social security number.
     

I cannot access my Blackboard Course

  1. If you registered more than 24 hours ago go to step 2.

A. If you have registered within the last 24 hours you need to make sure and confirm attendance, so you can be placed in your blackboard course.
B. Allow 24 hours after confirming to be placed in your blackboard course.

   2. Have you confirmed Attendance?

A. If you have already confirmed attendance, and it has been less than 24 hours, it takes about 24 hours for instructors to add students to blackboard.
B. If it has been more than 24 hours, you need to contact your instructor to find out when they will be placed in the blackboard site.

I cannot access (login) to my student email account
 
  1. go to http://elearn.albanytech.edu and click on student email login on the left side or go directly to http://studentmail.albanytech.edu
  2. Username is first initial, last name, last four of your social security number.
  3. Password is the first six numbers of your social security number.
     
How do I access my instructors email address, office location or phone number?
 
  1. go to http://www.albanytech.edu
  2. Scroll to the bottom of the page and click on faculty & staff
  3. Scroll to the bottom of the page and click and click on last letter of your instructor’s name
  4. Look for instructors information.
  5. Click "more" to the right hand side of your Instructors Name to view office location, email, phone number and other information
     
 
 
 
 

Page last modified:

26 March, 2007

eLearn Technical Support  -  (229) 430-3559   Email Technical Support  -  (229) 430-3497   Toll Free Support  -  (877) 261-3113